The present “General Conditions of Sale” are concluded between, on the one hand, the company IBACA – LES VOYAGES EN BALLON, registered with: RCS Versailles, VAT Siret: FR3149399478400012 LVEB BP537 78005 VERSAILLES CEDEX Hereinafter called “IBACA” and on the other hand, persons wishing to make a purchase via the IBACA website https://lesvoyagesenballon.fr hereinafter referred to as “customers” These conditions only concern non-commercial individuals. The parties agree that their relationship will be governed exclusively by this contract. If a condition were to fail, it would be considered to be governed by the practices in force in the sector of distance selling whose companies have siege in France.
The following words or expressions shall have the following meanings:
Internet Store: means the IBACA website – LES VOYAGES EN BALLON on which Products are displayed and sold to customers.
Order: means the contract of sale between and the customer of the IBACA Internet Shop – LES VOYAGES EN BALLON.
Product sheet: refers to the classified information about a product provided by IBACA – BALLOON TRAVEL when the product is put on sale in its internet shop.
Products: means all the goods and services offered for sale by IBACA – LES VOYAGES EN BALLON in its internet shop.
Service: means the sale of Products by IBACA – LES VOYAGES EN BALLON to the customers of its Internet shop.
Transaction: refers to all operations, secure processing, authorizations and agreements relating to the payment of the price of Products ordered by credit card.
ARTICLE 1 – OBJECT
The purpose of these General Terms and Conditions of Sale is to define the terms and conditions of sale between IBACA – LES VOYAGES EN BALLON and its customers, from ordering to services, including payment and delivery. These general conditions of sale will prevail over all other conditions contained in any other document, except prior, express and written waiver.
ARTICLE 2 – ACCEPTANCE OF CONDITIONS
ARTICLE 3 – PRODUCTS
ARTICLE 4 – ORDER
Automatic registration systems are considered to be proof of the nature, content and date of the Order. IBACA – LES VOYAGES EN BALLON will confirm to the customer the acceptance of the Order by sending a confirmation message to the email address that the latter has communicated. The sale will be concluded only from the sending of said order confirmation. IBACA – LES VOYAGES EN BALLON reserves the right to refuse or cancel any order from a customer especially in case of insolvency of said customer or in the event of a failure to pay the Order concerned or delivery or a dispute relating to the payment of a previous order. The particulars indicated by the customer, when entering the information inherent to his Order engage him. IBACA – LES VOYAGES EN BALLON can not be held responsible for errors made by the customer in the wording of the address of the recipient of the Order (delivery address, billing address in particular) and delays in delivery or inability to deliver the Products ordered that these errors could cause. Any order implies acceptance of prices and description of products available for sale. Any dispute on this point will occur in the context of a possible exchange and guarantees mentioned below. The company IBACA – LES VOYAGES EN BALLON undertakes to honor orders received on the website only within the limits of available stocks of products. In the absence of availability of the product, IBACA – LES VOYAGES EN BALLON, undertakes to inform the user.
ARTICLE 5 – DELIVERY
ARTICLE 6 – PRICES
The price on the product sheets is expressed in euros including taxes. They take into account the VAT applicable on the day of the order. These prices are exclusive of shipping costs. If one or more taxes or contributions, including environmental were to be created or modified, up or down, this change can be reflected in the selling price of the items on the site IBACA – LES VOYAGES EN BALLON. The price indicated in the order confirmation is the final price expressed all taxes including VAT. This price includes the price of the Products, the costs of handling, packaging and storage of the Products, transportation and commissioning costs.
ARTICLE 7 – PAYMENT
The price charged to the customer is the price indicated on the order confirmation sent by IBACA – LES VOYAGES EN BALLON. The price of the Products is payable in cash by one of the means of payment offered on the site on the day of the actual order.
ARTICLE 8 – RETRACTATION
All items may be exchanged or refunded except those marked to the contrary. The refund is due within a maximum period of 7 days from the date of receipt or withdrawal of the package. In case of exercise of the right of retraction, IBACA – LES VOYAGES EN BALLON undertakes to refund the sums paid by the customer, free of charge, with the exception of the expenses of return. In this case, the customer must return the new products in their original packaging, intact, together with any accessories to the following address: LVEB BP 537 78005 VERSAILLES The request for exchange by the customer must occur within 15 days from the date of receipt or withdrawal of the package. In this case, the customer must return the new products in their original packaging, intact, together with any accessories to the following address: LVEB BP 537 78005 VERSAILLES For any exchange of size, the costs of exchange of the product are the responsibility of the customer. If the new order is of a higher amount, the customer must attach to the exchange request the payment of the balance. Conversely, if the amount of the exchange is less than the initial amount, the customer will receive a check letter upon receipt of the request.
ARTICLE 9 – GUARANTEE
To be in conformity with the contract, the property must:
1º Be fit for the usual use of a similar good and, where appropriate: – correspond to the description given by the seller and possess the qualities that he has presented to the buyer in the form of a sample or a model; – present the qualities that a buyer may legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2 ° Or have the characteristics defined by mutual agreement by the parties or be fit for any special purpose sought by the buyer, made known to the seller and that the latter has accepted. The customer can contact the customer service by phone (06 28 34 46 75) or by email at: bruno/@/lesvoyagesenballon.fr Answer: 24 hours maximum
ARTICLE 10 – LIABILITY
ARTICLE 11 – INTELLECTUAL PROPERTY
ARTICLE 12 – INTEGRALITY
ARTICLE 13 – DURATION
ARTICLES 14 – LEGAL INFORMATION
The information of the personal information collected for the purposes of the distance selling is obligatory, this information being essential for the treatment and the routing of the orders, the establishment of the invoices and contracts of guarantee. The lack of information leads to the non-validation of the Order. In accordance with the law “Informatique et Libertés”, the processing of personal information relating to customers has been declared to the Commission Nationale Informatique et Libertés (CNIL). The customer has (Article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, which he can exercise with CUBBIK. In addition, undertakes not to communicate, free of charge or with consideration, the details of its customers to a third party.
ARTICLE 15 – APPLICABLE LAW